Contact Us

In person, online or on the phone, the staff at MCT is here to help you with anything for your banking needs.

Customer Service

Monday - Friday 8am-6pm or Saturday 8am-1pm (ET)
Toll Free: 877-325-2265 OR Local: 570-325-2265 OR send us a message below

24/7 Debit Card Self-Service: With our new 24/7 Debit Card Self-Service phone support, you can call for assistance anytime with most of your debit card needs: Lost/Stolen cards, damaged card replacement, new debit card inquiries, travel exemption/notices, purchase limit adjustments, and more!
Toll Free: 866-498-2208

MCT Debit Card "Fraud Detection Message Center" (EnFact Notifications)

  • Phone calls, emails and/or text messages will be sent when possible fraud is detected with your MCT debit card.
  • Our EnFact Call-Back Phone Numbers are: 833-763-2031 or 833-763-2033, or you may reply to the automated text message you may receive with a simple "Yes" or "No" to validate a transaction or deny further use of your card.

Additional helpful links:

Send us a message

You can reach us by email using the form below. Please note that this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.

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General Questions

Consumer Lending Team

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