Contact Us

In person, online or on the phone, the staff at MCT is here to help you with anything for your banking needs.

MCT Customer Service

Toll Free: 877-325-2265

Monday - Friday 8am-6pm, Saturday 8am-1pm (ET)

OR send us a message below

Lost/Stolen Debit Cards: Using our Mobile App, you can immediately turn your MCT Debit Card Off/On at your discretion while you determine if it was really lost or stolen. If you find your card again and there is no concern about fraudulent activity, you can turn your debit card back on in our app. If you decide you do need to report it Lost/Stolen, you can do that within our app's "Cards" menu, or call our 24/7 Debit Card Self Service at 866-498-2208.

24/7 Debit Card Self-Service: 866-498-2208
With our 24/7 Debit Card Self-Service phone support, you can also call for assistance anytime with most of your debit card needs: Lost/Stolen cards, damaged card replacement, new debit card inquiries, travel exemption/notices, purchase limit adjustments, and more!

MCT Debit Card Fraud Detection Message Center (EnFact Notifications)

  • Phone calls, emails and/or text messages will be sent when possible fraud is detected with your MCT debit card.
  • Our EnFact Call-Back Phone Numbers are: 833-763-2031 or 833-763-2033, or you may reply to the automated text message you may receive with a simple "Yes" or "No" to validate a transaction or deny further use of your card.

Additional helpful links:

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You can reach us by email using the form below. Please note that this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.

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