Contact Us

Customer Service

Monday - Friday 8am-6pm or Saturday 8am-1pm (ET)
Toll Free: 877-325-2265 OR Local: 570-325-2265 OR send us a message below

24/7 Debit Card Self-Service: With our new 24/7 Debit Card Self-Service phone support, you can call for assistance anytime with most of your debit card needs: Lost/Stolen cards, damaged card replacement, new debit card inquiries, travel exemption/notices, purchase limit adjustments, and more!
Toll Free: 866-498-2208

MCT Debit Card "Fraud Detection Message Center" (EnFact Notifications)

• Phone calls, emails and/or text messages will be sent when possible fraud is detected with your MCT debit card.
• Our EnFact Call-Back Phone Numbers are: 833-763-2031 or 833-763-2033, or you may reply to the automated text message you may receive with a simple "Yes" or "No" to validate a transaction or deny further use of your card.

Additional helpful links:

• Frequently Asked Questions
• Security Center
• Locations & Hours / Observed Holidays
• Bill Pay Customer Service: 7 Days/Week, 7am-1am ET: Toll Free: 855-826-9739
• Credit Cards:
  • Lost/Stolen: Toll Free 800-854-7642 / Fraud Monitoring Call Back: Toll Free 800-337-3392

Send us a message

You can reach us by email using the form below. Please note that this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.

• Click here for secure contact options. 
• Messages received after normal business hours will be replied to during the next business day.

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