How to Setup Alerts in MCT Digital Banking

 

Stay in control of your spending & improve account security.

We highly recommend you use the "Alerts" feature in our online and mobile banking to ensure you know about banking transactions and balance updates to your accounts the moment they occur. Creating daily balance alerts can also potentially help you avoid overdraft fees by being aware of your daily account balances. Notifications can be delivered by email, text message or mobile push notifications. 

This can help you monitor your finances and detect fraudulent account/debit card use in real-time. Emails will be sent from "alerts@mct.bank" and text messages will be sent from "31727" or "66368."

As an added layer of security, MCT customers may also request to add a password to their customer profile that would be used for in-person banking transactions or when calling MCT. To set this up, please call us at 877-325-2265 Monday-Friday 8am-6pm or Saturday 8am-1pm.

To get started, download the MCT Mobile App and login (or enroll).

Apple App Store Icon  Google Play Store Icon

Step 1: Tap the "More" menu at the bottom-right and then tap "Alerts"

Mobile App More Menu

Step 2: Tap the menu for "Manage Delivery" and follow the instructions to add your email address and your cell phone number. This will allow you to choose where to send your alerts in later steps.

Mobile App Manage Delivery

Step 3: Turn on Security Alerts for added protection.

Mobile App Security Alerts Highlighted Mobile App Security Alerts

Step 4: On the Alerts menu, tap "Account Alerts," then select the account you want to create alerts for, and you'll be presented with multiple alert options to choose from. Add as many as you would like.

Mobile App Alerts Account Alerts Mobile App Account Alerts

Step 5: Debit Card Alerts: You can enable additional debit card alerts for added control:

Mobile App Cards Alerts Highlighted Mobile App Card Alerts

Step 6: Do you want to schedule alerts, like a daily balance alert for your checking account at a specific time every day? Start here:

Mobile App Schedule Alerts Highlighted Mobile App Schedule Alerts Example

You can also add/edit alerts in MCT Online Banking. Once logged in, click "Alerts" in the top-right menu.

Online Banking Alerts Menu 08-2021

 

Note: Any alerts you create in either MCT Online or Mobile Banking are available in either system, with the exception of some debit card alerts. For example, create an alert in our Mobile App, and you can change/delete it within Online Banking. 

Visit our Security Center for additional resources